Refund & Cancellation Policy

1. Cancellation by You

• Subscriptions do not renew automatically, so there is nothing to cancel to stop future payments: simply do not renew
• Your access continues until the end of the period you paid for
• You can ask us to delete your account at any time; any remaining subscription period ends with it

2. Cancellation by Corporate Pulse

If we end your subscription early for a reason that is not your fault, for example if we stop offering the service:

• A refund for the unused part of your subscription will be processed to the original payment method
• You will receive a notification by email

No refund is due if we suspend or close an account because it broke our Terms of Use.

3. Failed and Duplicate Transactions

If money is deducted but your subscription is not activated, or you are charged twice for the same subscription:

• The amount will be refunded automatically within 5–7 working days
• If the refund has not arrived within this period, contact support with the transaction details
• Please do not attempt multiple payments for the same plan; if access does not start, contact us first

4. Refund Timeline

Once a refund is approved, it is processed to the original payment method within:

• 5–10 business days for credit/debit cards and net banking
• 3–5 business days for UPI and wallet payments
• Timelines may vary depending on your bank or payment provider

You will receive a confirmation email once the refund is initiated. Please allow extra time for the amount to show in your account.

5. Non-Refundable Cases

Because subscriber content is available as soon as you pay, refunds are not provided in these cases:

• Change of mind: after a successful payment and activation of your subscription
• Unused time: for the remaining part of a period if you stop using the service
• Wrong plan chosen: for example, choosing Annual instead of Monthly (contact us within 48 hours and we will try to help)
• Account closed for misuse: including sharing your account or breaking our Terms of Use

6. Partial Refunds

In some cases, a partial refund may be considered:

• If the service is unavailable for an extended period because of a fault on our side
• If we end your subscription early (see section 2)
• The amount is calculated for the unused days of the subscription

7. Refund Support

For refund questions, contact our support team with:

• The email address on your Corporate Pulse account
• The payment or transaction reference number
• The date of payment
• The amount paid

8. Event Entry Fees

Corporate Pulse does not collect event entry fees. Any fee shown on an event is paid to the organiser at the venue, and refunds of it are a matter between you and the organiser. Registering for an event on Corporate Pulse is free.

9. Dispute Resolution

If you have a dispute about a refund or cancellation, please contact our support team first. If the issue is not resolved, you may approach the relevant consumer forum under applicable law.