Privacy Policy – Corporate Pulse

1. Information We Collect

1.1 Personal Information

• Name
• Email address (verified via OTP)
• Mobile number (verified via OTP)
• Payment information (handled by third-party)
• Account login credentials

1.2 Usage Data

• IP address
• Browser type and version
• Device information
• Pages visited & usage analytics

1.3 Learning Activity Data

• Course progress
• Daily professional updates viewed
• Assessment results
• User-generated content

1.4 Cookies & Tracking

We use cookies and analytics tools to improve user experience and performance.

2. How We Use Your Information

• Operate and maintain the platform
• Improve learning recommendations
• Process payments securely
• Enhance security & prevent fraud
• Provide customer support

3. Sharing Your Information

3.1 Service Providers

We may share information with hosting, payment, analytics, and support partners.

3.2 Legal Requirements

We may disclose data when required by law or government authorities.

3.3 Business Transfers

Information may be transferred during mergers, acquisitions, or restructuring.

4. Data Security

We use administrative and technical safeguards to protect your data.

5. International Data Transfers

Your data may be stored or processed outside India with appropriate safeguards.

6. Your Rights

• Access your stored data
• Request corrections
• Request deletion (where applicable)
• Opt out of marketing

To exercise your rights, contact: info@shobigroup.com

7. Children's Privacy

This platform is only for users aged 18+. We do not collect data from minors.

8. Payment Information

Payments are processed securely by Razorpay. We do not store card details.

9. Data Retention

We retain data only for as long as required for operational or legal purposes.

10. Third-Party Links

We are not responsible for the privacy practices of external websites.

11. Policy Updates

We may update this Privacy Policy periodically. Continued use indicates acceptance.

Terms & Conditions

By using Corporate-Pulse, you agree to abide by our platform terms and responsible usage guidelines.

Subscription Terms

• Subscription activates immediately after successful payment.
• Auto-renewal may apply depending on selected plan.

User Responsibilities

• Maintain confidentiality of login credentials.
• Do not copy, share, or redistribute premium content externally.

Refund Policy

Refunds are provided only under special conditions as described below.

Eligibility

• Payment deducted but access not activated
• No course/content consumed
• Refund request within 24 hours of payment

Processing Time

Refunds are processed within 5–7 business days depending on your bank.

Cancellation Policy

You may cancel your subscription at any time from your dashboard.

After Cancellation

• Your access remains active until the end of the paid period.
• No refunds for unused remaining days.

Digital Delivery Policy

Corporate-Pulse provides digital access only. No physical items are shipped.

Delivery Method

• Instant dashboard access after payment
• Email confirmation sent automatically

Delivery Time

Instant (sometimes up to 30 minutes)

Customer Rights

You Have the Right To:

• Secure payment & data protection
• Transparent pricing & clear terms
• Access subscribed content during the valid period

Your Responsibilities

• Use the platform ethically
• Protect your login credentials